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Privacy Policy

Privacy Policy

Introduction

Welcome to https://best-squirrel-proof-bird-feeder-uk.feedersandmore.co.uk (hereafter referred to as “Best Squirrel Proof Bird Feeder UK,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users visiting our website, utilizing our services, or engaging with our content.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, email newsletters, and any other digital services provided under the domain https://best-squirrel-proof-bird-feeder-uk.feedersandmore.co.uk. Please note that this policy does not extend to third-party websites or services linked from our platform, as they operate independently and are governed by their own privacy policies.

Processing Activities

This Privacy Policy is designed to guide you through the following interactions:

  1. Using our applications and services as an authorized user.
  2. Visiting our website and interacting with its various sections.
  3. Subscribing to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect multiple types of personal information to enhance your experience and provide personalized services. The categories include:

  • Account Information: This includes user names, email addresses, and passwords used to access your account on our platform.
  • Payment Information: Details related to payment methods you use for purchasing our products or services, including cardholder name, credit/debit card numbers, expiration dates, and CVV codes.
  • Financial Information: We may collect banking information for direct payments, but this is done securely through encrypted channels.
  • Purchase Information: Data regarding the products or services you buy from us, such as order history, purchase frequency, and product preferences.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, which can help us deliver targeted content and improve our apps’ performance.
  • Location Data: Your geographical location information, collected when you use our location-based services or when we need to fulfill orders for delivery.
  • Feedback: Any comments, reviews, or ratings you provide to help us improve our products and services.
  • Social Media Information: Details obtained from social media platforms when users choose to log in through their social media accounts on our site.
  • Product Information: Preferences, customization choices, and product recommendations based on your browsing history.

We collect this data through various means, including direct user input, automated tracking technologies (like cookies), and information provided by third parties who work with us.

Cookies

Cookies are small text files stored on your browser when you visit our website. We use cookies for several purposes:

  • Strictly Necessary: These ensure the basic functionality of our website and apps, allowing you to navigate through pages seamlessly.
  • Preferences: Cookies store settings and preferences, remembering your choices for future visits.
  • Analytics: They help us analyze how visitors interact with our site, enabling us to enhance its performance and usability.

Users can manage their cookie preferences through our Cookie Manager, providing control over non-essential cookies.

Retention and Deletion

We retain personal data as necessary for the fulfillment of legal obligations, contract requirements, or legitimate business interests. Once the purpose for which the data was collected is no longer relevant or required by law, we delete or anonymize it to protect your privacy.

Security Measures

The security of your personal information is a top priority. We implement robust organizational and technical safeguards to secure data from unauthorized access, disclosure, alteration, or destruction. This includes encrypted communication channels and the engagement of secure third-party processors who adhere to strict data protection standards.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under 18 years of age. If you believe we have collected such data in error, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct or update any inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): The right to request the deletion of your data under certain circumstances.
  • Restriction: Limiting the use, processing, or dissemination of your data.
  • Portability: Obtaining a copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: You have the right to be free from discrimination when exercising any of your data protection rights.
  • Filing Appeals/Complaints: The ability to file complaints with supervisory authorities regarding our handling of your personal data.

To exercise these rights or if you have any privacy-related inquiries, please contact our dedicated Privacy Team via email at [email protected] or by mail to the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically to stay informed about your privacy rights and protections.

Contact Information

For questions related to privacy, data security, or to exercise any of your rights, please contact us:

  • Email: [email protected]
  • Mail: Best Squirrel Proof Bird Feeder UK, Privacy Team, [Address], [City, State, Zip Code]

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